At AppraiseMyHome.au, we understand how important it is to protect the privacy of the personal information you share with us. This includes any details that can be used to identify you — known as "Personal Information."

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

We may update this Privacy Policy from time to time. Please review it regularly to stay informed about any changes.

This policy is intended to be read alongside our Terms of Use.

Your Personal Information

We only collect personal information from visitors to AppraiseMyHome.au when it is knowingly and voluntarily provided — for example, when you request a home appraisal.
We are committed to handling this information in accordance with the Privacy Act 1988 (Cth) and other relevant Australian privacy laws.

How We Collect Your Personal Information

We may collect your personal information in several ways, such as when you:

1. Submit a request form for an appraisal or other service

2. Subscribe to a mailing list or newsletter

3. Visit and interact with our website

Additionally, we may automatically collect some technical information, such as:

• Pages visited on our site

• Time and date of access

• Browser and device information

• Your IP address

• The referring website or link

This data helps us improve your user experience and understand how our website is used.

We may also receive personal information from third-party partners and service providers.

How We Use Your Personal Information

We use your personal information to:

1. Provide the services you’ve requested, including home appraisals

2. Personalise and tailor our services and communications

3. Improve our website, services, and customer experience

4. Contact you, and allow AppraiseMyHome.au representatives or registered agents to contact you

5. Meet legal and regulatory obligations

We may share your information with trusted agents or service providers for these purposes. We will not sell your information or share it with mailing list companies.
If you voluntarily connect with a third-party service provider through our site, please be aware their handling of your data may not align with this Privacy Policy.

In some cases, we may use your personal information for secondary purposes, such as:

• When you give consent

• When it's directly related to the original purpose and reasonably expected

• When required or permitted by law

Your Consent

By providing your personal information to AppraiseMyHome.au, you consent to us and our registered agents using that information to deliver the services you've requested and to contact you by phone, email, or mail.
This may also include information about other products or services you might find valuable.

Disclosure of Personal Information

Your information may be disclosed:

1. With your consent

2. When necessary to provide the service you requested

3. To prevent harm or illegal activity

4. As required or permitted by law

Access and Correction

If you would like to access, update, or correct your personal information, please contact us via our Contact Page.

Security of Your Information

We take reasonable steps to:

• Securely store your personal information

• Protect it from unauthorised access, misuse, or disclosure

• Destroy or permanently de-identify it when no longer needed

While we do our best to protect your information, we cannot take responsibility for the actions of third-party websites or providers we do not control.

External Links

Our site may include links to third-party websites. These sites are not governed by this Privacy Policy. We recommend reviewing the privacy policies of those websites before submitting any personal information.

Need More Info?

For more on privacy in Australia, visit the Office of the Australian Information Commissioner (OAIC).
If you have any questions or concerns about this Privacy Policy, please contact us via our Contact Page.